CITRIX SUPPORT SERVICES

Our Support Services offer you access to the highest level of Citrix skills available today. Consology’s Certified Consultants all have real world experience in designing and deploying some of the most complex systems in the world. This knowledge is transferred to your staff using our hands-on approach to troubleshooting problems and lends itself to faster resolution times.


24x7x365
Consology’s Citrix Support Services provides the ultimate peace of mind with coverage 24 hours a day, 7 days a week, 365 days a year.

UNLIMITED SUPPORT
Our Support Services do not limit the number of incidents you can open per year. If you want help, we’re there for you no matter how many times you need us.

ANNUAL HEALTH CHECK INCLUDED
This is a structured process that highlights potential problem areas and helps to ensure quality, reliability and consistency of service to your endusers. It is a review of current settings against defined standards and best practices.

CUSTOMIZED SLA
Our Service Level Agreements are tailored to your company’s specific requirements and infrastructure. We work with you to develop an SLA that is as unique as your environment.

VALUE-OPTIMIZED PRICING
At Consology we don’t believe in a “one price fits all” approach. Support requirements are unique and we assess each client environment to determine the most cost effective solution.

CITRIX PRODUCT DISCOUNT
Consology’s Support Clients always receive an additional 10% discount off the total purchase price of any Citrix Products.